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Error 0x80cf4017: Client Software Installation Failed

Error Message

The software cannot be installed, 0x80cf4017.

Error Details​

PropertyValue
Error Code (Hex)0x80cf4017
Error Code (Dec)-2133885929

Description​

info

This error occurs when attempting to install outdated Intune client software. The error indicates that the installation package is no longer compatible or supported, requiring download and installation of the current version from the Intune admin portal.

Common Causes​

📦 Outdated Software Package​

Installation failures often stem from outdated installation packages. Client software version might be obsolete. Installation package could be from previous release. Package compatibility might be expired. Understanding version requirements is crucial for successful installation.

🔄 Version Management Issues​

Version-related complications can prevent successful installation. Old installation files might be cached locally. Download sources could be outdated. Version verification might fail during installation. These version management factors require systematic resolution.

Resolution Steps​

1️⃣ Download Current Version​

Obtain latest client software:

  1. Sign in to https://admin.manage.microsoft.com
  2. Navigate to Admin > Client Software Download
  3. Click Download Client Software
  4. Save installation package to local storage

2️⃣ Installation Process​

Install updated client software:

  1. Locate downloaded installation package
  2. Run installer with administrative privileges
  3. Follow installation wizard steps
  4. Monitor for successful completion

3️⃣ Verification​

After installation:

  1. Verify client software version
  2. Check installation status
  3. Test client functionality
  4. Monitor for any error messages

Best Practices​

👨‍💻 For IT Administrators​

Effective client software management requires attention to version control. Implement comprehensive version tracking systems. Maintain documentation of current versions. Develop clear procedures for software updates. Create systematic approaches to installation verification. Consider implementing automated version monitoring.

🔄 For Software Management​

Successful installation requires proper version management. Develop clear processes for software updates. Maintain accurate documentation of version requirements. Implement thorough testing procedures for installations. Create comprehensive documentation of installation steps.

Troubleshooting Tips​

Version Management

When addressing installation failures, focus on version verification. Always download fresh installation package. Verify package source is current. Test installation with latest version. Monitor installation progress carefully.

Important Considerations

Software installation involves several factors. Previous versions should be removed. Installation requires admin rights. Consider system requirements. Monitor installation completion status.

Additional Notes​

💡 Latest version required

🔄 Download from admin portal

⚠️ Admin rights needed

📦 Version verification important

Intune Docs

Admin Portal

Installation Guide

Installation Guide​

  1. Package Acquisition

    • Access admin portal
    • Download latest version
    • Verify package integrity
    • Document version info

  2. Installation Process

    • Run as administrator
    • Follow wizard steps
    • Monitor progress
    • Check completion

  3. Validation Steps

    • Verify installation
    • Check version number
    • Test functionality
    • Document results
Best Practice

Always download the client software directly from the Intune admin portal to ensure you have the latest compatible version for installation.