Error 0x80180026: Enrollment Configuration Conflict
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Error Details
| Property | Value |
|---|---|
| Error Code (Hex) | 0x80180026 |
| Error Code (Dec) | -2145648602 |
Description
This error occurs when attempting to join a Windows 10 computer to Microsoft Entra ID under specific conflicting conditions. The error appears when both MDM automatic enrollment is enabled in Azure AND the legacy Intune PC software client (Intune PC agent) is installed on the device. This represents a management method conflict that must be resolved before enrollment can proceed.
Common Causes
🔄 Management Method Conflicts
Enrollment failures occur due to conflicting management approaches. MDM automatic enrollment might be enabled in Azure. Legacy Intune PC client could be present on device. These management methods are incompatible when used simultaneously. Understanding management method compatibility is crucial for successful enrollment.
⚙️ Configuration State Issues
Configuration conflicts can prevent successful enrollment. Azure MDM settings might need adjustment. Legacy client presence affects enrollment capability. Management state requires clear definition. These configuration factors require systematic resolution.
Resolution Steps
1️⃣ Option A: Disable MDM Auto-Enrollment
Modify Azure MDM settings:
- Sign in to Azure portal
- Navigate to Microsoft Entra ID
- Select Mobility (MDM and MAM)
- Click Microsoft Intune
- Set MDM User scope to None
- Save changes
2️⃣ Option B: Remove Intune PC Client
Uninstall legacy client software:
- Open Windows Settings
- Navigate to Apps & Features
- Locate Intune PC software client
- Uninstall the client
- Restart device if prompted
3️⃣ Enrollment Retry
After implementing one solution:
- Allow time for changes to propagate
- Verify chosen configuration is active
- Attempt Microsoft Entra ID join
- Monitor for successful completion
Best Practices
👨💻 For IT Administrators
Effective enrollment management requires clear management method strategy. Implement consistent device management approach. Maintain documentation of management decisions. Develop clear procedures for transitioning management methods. Create systematic approaches to configuration verification. Consider implementing automated compliance monitoring.
🔄 For Configuration Management
Successful enrollment requires proper management method alignment. Develop clear processes for management transitions. Maintain accurate documentation of configuration requirements. Implement thorough testing procedures for enrollment. Create comprehensive documentation of configuration steps.
Troubleshooting Tips
When addressing enrollment conflicts, choose one management approach. Consider organizational requirements when selecting method. Implement chosen solution completely. Test enrollment after changes. Monitor for successful transition.
Management transitions require careful handling. Configuration changes may need time to apply. Legacy client removal might affect existing management. Consider impact on managed devices. Monitor enrollment success carefully.
Additional Notes
💡 Choose one management method
🔄 Complete removal/disable required
⚠️ Changes need propagation time
⚙️ Verify configuration changes
Related Links
Management Configuration Guide
-
Current State Assessment
- Check MDM settings
- Verify client presence
- Document configuration
- Plan resolution
-
Solution Implementation
- Choose resolution method
- Apply configuration
- Remove conflicts
- Verify changes
-
Enrollment Validation
- Allow propagation
- Test enrollment
- Monitor success
- Document results
Choose and implement a single management method consistently across your organization to prevent enrollment conflicts and ensure successful device management.