Error 0x87D13B9C: 32-bit App Not Supported
Can't install 32-bit apps on this device.
Error Details
| Property | Value |
|---|---|
| Error Code (Hex) | 0x87D13B9C |
| Error Code (Dec) | -2016330852 |
Description
This error occurs when attempting to deploy a 32-bit application to a modern iOS/iPadOS device. Starting with iOS 11, Apple discontinued support for 32-bit applications, requiring all apps to be 64-bit compatible. This represents a fundamental architectural limitation that cannot be circumvented through management tools or configurations.
Common Causes
📱 Architecture Incompatibility
Modern iOS/iPadOS devices exclusively support 64-bit applications due to hardware and operating system requirements. Attempts to deploy legacy 32-bit applications will fail without exception. This architectural restriction is part of Apple's platform modernization strategy. The limitation applies across all deployment scenarios and cannot be overridden through management tools or special configurations.
🔄 Legacy App Deployment
Organizations may encounter this error when attempting to deploy older applications that haven't been updated for 64-bit compatibility. Legacy enterprise applications that haven't been modernized will trigger this error. Internal apps developed before the 64-bit requirement may need rebuilding. Understanding the necessity of 64-bit compatibility is crucial for successful app deployment planning.
Resolution Steps
1️⃣ Application Assessment
Begin by verifying the application's architecture requirements and compatibility. Contact the application vendor or developer to confirm 64-bit version availability. Review application documentation for version compatibility information. Document findings and available upgrade paths for planning purposes.
2️⃣ Version Upgrade
If a 64-bit version is available, proceed with obtaining and deploying the updated application. Download the 64-bit compatible version from the vendor or App Store. Update deployment configurations to use the new version. Test the updated application thoroughly before broad deployment. Document the upgrade process and any configuration changes.
3️⃣ Alternative Solutions
When 64-bit versions are unavailable, explore alternative solutions to meet business requirements. Research modern applications that provide similar functionality. Consider developing new 64-bit compatible versions of internal applications. Document chosen alternatives and implementation approaches.
Best Practices
👨💻 For IT Administrators
Effective application management requires proactive compatibility assessment and planning. Maintain an inventory of application architecture requirements and compatibility status. Implement regular reviews of deployed applications for potential compatibility issues. Develop clear procedures for handling legacy application upgrades. Create comprehensive documentation of application modernization requirements and timelines.
🔄 For Application Management
Successful application lifecycle management requires attention to platform requirements and compatibility. Develop clear processes for assessing application architecture compatibility. Maintain relationships with vendors for version upgrade information. Implement thorough testing procedures for application updates. Create comprehensive documentation of application requirements and dependencies.
Troubleshooting Tips
When dealing with architecture compatibility issues, focus on version verification and upgrade paths. Verify application architecture requirements before deployment attempts. Research vendor upgrade options for legacy applications. Consider platform requirements in deployment planning. Maintain clear documentation of compatibility requirements.
Architecture compatibility issues present several considerations. Legacy applications may lack upgrade paths. Internal applications might require rebuilding. Consider development costs and timelines. Plan for potential functionality changes in newer versions.
Additional Notes
💡 64-bit compatibility required
🔄 No exceptions or workarounds
⚠️ Upgrade or replace necessary
📱 Platform limitation is permanent
Related Links
Architecture Compatibility Guide
-
Application Assessment
- Verify architecture requirements
- Check vendor documentation
- Review upgrade options
- Document compatibility status
-
Upgrade Planning
- Identify 64-bit versions
- Plan deployment updates
- Test compatibility
- Document changes
-
Alternative Solutions
- Research replacements
- Evaluate functionality
- Plan transitions
- Document decisions
Always verify application architecture compatibility before deployment attempts and maintain clear documentation of upgrade paths or alternative solutions for legacy applications.