Error 0x87D13B77: Secure Connection Failed
The secure connection failed.
Error Details
| Property | Value |
|---|---|
| Error Code (Hex) | 0x87D13B77 |
| Error Code (Dec) | -2016330889 |
Description
This error occurs when app manifest validation fails due to an inability to establish a secure (HTTPS) connection. Unlike general connectivity issues, this error specifically indicates a failure in establishing the encrypted connection required for secure communication. This typically involves SSL/TLS negotiation failures or certificate validation issues.
Common Causes
🔒 Security Protocol Issues
Secure connection failures often stem from SSL/TLS-related problems. Certificate validation errors might prevent secure connections. TLS version mismatches could cause negotiation failures. Security protocol configurations might be incompatible. Understanding security requirements is crucial for establishing secure connections.
📱 Certificate Trust Issues
Certificate-related complications can prevent secure connections. Required certificates might be missing or untrusted. Certificate chain validation could fail. System time mismatches might affect certificate validity. These trust issues require careful verification and resolution.
Resolution Steps
1️⃣ Certificate Verification
Begin with verification of certificate trust status. Check system date and time settings. Verify required certificates are installed and trusted. Review certificate chain validity. Document any certificate-related issues found.
2️⃣ Security Configuration
Review security protocol settings and configurations. Verify TLS version compatibility. Check for any security restrictions affecting connections. Ensure proper cipher suite availability. Document security configuration status.
3️⃣ Connection Testing
After verifying certificates and security settings, test secure connectivity. Attempt connection to known-good HTTPS services. Monitor for specific SSL/TLS errors. Document connection test results and any error messages.
Best Practices
👨💻 For IT Administrators
Effective secure connection management requires attention to security infrastructure. Implement comprehensive certificate management procedures. Maintain documentation of security requirements. Develop clear procedures for handling secure connection issues. Create systematic approaches to security verification. Consider implementing automated security monitoring.
🔐 For Security Management
Successful security management requires attention to certificate and protocol details. Develop clear processes for security configuration verification. Maintain accurate documentation of security requirements. Implement thorough testing procedures for secure connections. Create comprehensive documentation of security troubleshooting steps.
Troubleshooting Tips
When addressing secure connection failures, focus on certificate and protocol verification. Check certificate validity and trust. Verify security protocol versions. Test with known-good secure services. Document security-related findings.
Secure connection issues involve several critical factors. Certificate trust is essential. Protocol compatibility affects connections. Time synchronization is crucial. Monitor for security-related errors.
Additional Notes
💡 Certificate validation critical
🔒 Security protocols must match
⚠️ Time synchronization important
📱 Trust chain verification needed
Related Links
Security Verification Guide
-
Certificate Check
- Verify trust status
- Check time settings
- Review chain validity
- Document findings
-
Protocol Verification
- Check TLS versions
- Verify cipher suites
- Review restrictions
- Test compatibility
-
Connection Testing
- Test secure services
- Monitor SSL/TLS errors
- Verify encryption
- Document results
Maintain proper certificate trust and security protocol compatibility to ensure successful establishment of secure connections for app manifest validation.