Error 0xC7D14FB5: App Installation Failure
Error Message
The app failed to install.
Error Details
Property | Value |
---|---|
Error Code (Hex) | 0xC7D14FB5 |
Error Code (Dec) | -942583883 |
Description
info
This error occurs when Intune cannot determine the root cause of an Android app installation failure. The APK download was successful, but the actual app installation process failed without specific error information from Android.
Common Causes
🛡️ Security Blocking
- Google Play Protect blocking installation
- Security concerns identified
- App flagged as potentially harmful
📱 Device Compatibility
- API version mismatch
- Device requirements not met
- Hardware incompatibility issues
📦 APK Issues
- Corrupted APK file
- Invalid package format
- Installation package incompatibility
Impact
note
- Affects both DA and KNOX devices
- APK download succeeds but installation fails
Notification Behavior
- ✅ Available apps: Notification can be dismissed
- ❌ Required apps: Notification cannot be dismissed